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Keystone Bank, Re-defining Customer Service, Driving Sustainable Growth – Ohiwerei

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Keystone Bank, Re-defining Customer Service, Driving Sustainable Growth – Ohiwerei

The Group Managing Director/CEO of Keystone Bank Limited, Mr. Obeahon Ohiwerei has said that the bank has over the last 15 months, witnessed significant transformation both structurally and in market competitiveness.

In a chat with newsmen in Lagos on Monday, Mr. Ohiwerei, alluded to this on-going transformation and the strides made to date.

“What was otherwise a fringe bridge-bank player has increasingly reinvented itself in the market place as medium-sized in scale yet replete with the vibrancy, innovation and forward-looking stance of any major player.

“Besides re-energising our workforce across the country, Keystone Bank has invested substantially fully integrated service models that facilitate customer access to banking services across a broad range of channels”. He said.

Speaking further, the Bank Chief explained that the bank’s current strategic focus anchors on a blend of professionalism and best-in-class yet cost-effective technology to drive customer convenience across all touchpoints”.

He also alluded to recent successes in entrenching an audacious can-do spirit across the bank; a mind-set that is willing to go the extra mile in serving customers in the most innovative ways possible, yet undergirded with professionalism and utmost respect for corporate governance.

“Indeed, there are emerging dividends of this on-going re-engineering process. For the half-year ended June 30, 2018, the bank recorded a Profit Before Tax of N5.9 billion compared with a loss of N7.1 billion over the same period in 2017 while deposits have grown from N209 billion in August 2017 (when the new management came on board) to N358 billion as at November 2018.”

Driven by seasoned professionals drawn from leading banks in the industry, the Executive Management Team is well aware of the potential pitfalls in pursuing unbridled bank-growth, particularly in the face of pressure for turnaround performance.

However, in the words of the CEO, “we have consistently maintained an expansive yet responsible appetite for risk asset creation, striking the required balance across all key regulatory ratios without stifling growth. As such we have remained a net placer of funds in the interbank market with over the last 10months till this minute.

“One of the key elements of our revised vision statement is the word preferred and the import of it is to take us above the fray and elevate the discussion beyond traditional matrices of balance sheet size, asset base, branch spread and the like, which are still important though.

“Rather it commits us to delivering excellent services in all we do such that customers trust us and repeatedly want to do business with us.

“Growth for us is not a 100-metre dash but a marathon where we shall not only stay competitive in the short to medium term but put in place every required resource to ensure our growth is sustainable in the long term.

“We are excited about our future and cherish both our new customers and those that have kept faith with us through the years.

“At Keystone Bank, when we say #We Grow Together, our commitment is to ensure that every experience reinforces the truth that we are a professional, responsive and dependable financial solutions provider, always within reach through all our channels.” Ohiwerei concluded

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Business News

US Ambassador Advises Nigeria To Diversify Economy

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US Ambassador Advises Nigeria To Diversify Economy

U.S. Ambassador to Nigeria, Stuart Symington, has advised Nigeria to diversify its economy to experience deeper growth and development.

The ambassador gave the advice at the annual dinner of the Nigeria-American Chamber of Commerce annual dinner in Lagos on Sunday.

In a statement delivered by Ebuka Igochukwu, the chamber’s communication manager, Symington said Nigeria should reduce its dependence on crude oil.

Another speaker at the event, Chief Olusegun Osunkeye, a former Nestle Foods Chairman, said Nigeria has to unearth the golden opportunities for economic growth and development. To do that, he recommended Agriculture and ICT which he said are viable alternatives to crude oil.

Honeywell chairman, Oba Otudeko, expressed concern bout the low performance of non-oil nigerian businesses in taking advantage of African Growth and Opportunity Act, AGOA.

NACC president, Otunba Oluwatoyin Akomolafe, said the Chamber was committed to improving trade relations between Nigeria and the U.S.

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Entertainment News

Tunde Kelani Resigns As National Film And Video Censors Board Boss

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Tunde Kelani Resigns As National Film And Video Censors Board Boss

Iconic filmmaker, Tunde Kelani, hs resigned as boss of the National Film and Video Censors Board. Kelani blamed his resignation on the make-up of the board, and what he described as contradictions in the mentality of board members.

He said in a statement that his life and career do not fit into the set up of the board. The film icon said the structure is not aware of its functions, or what it is supposed to accomplish. Kelani said this has made it difficult for him to even try to fulfill those functions.

The filmmaker said he has decided to resign because he needed to spend his time and energy on productive, developmental, cultural, social and meaningful projects.

He said the change expected was not possible within such a large group of 52 members.

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Nigerian News

Drunk FRSC Official Causes Car Accident In Lagos

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Drunk FRSC Official Causes Car Accident In Lagos

It is a grave situation when an official, charged with guarding the law, himself is found breaking it.

That is the case of a federal road safety corps official who was allegedly drunk and who caused a car accident as a result in Lagos over the weekend.

The officer, Deputy Route Commander B. Ojeaamiren was reported to have been unable to react quickly to angry motorists whose vehicle he had bashed because of his alleged intoxication. His movement was said to be slow, and his speech slurred. The video of the incident has gone viral on social media.

Meanwhile, federal road safety corps marshal, dr. Boboye Oyeyemi has ordered an investigation into the incident.

Corps Public Education Officer, Bisi Kazeem, says the corps marshal has condemned the officer’s alleged behavior in its totality.  She also said the marshal has vowed to institute necessary disciplinary actions against the officer. He is quoted as sayng, if found guilty, the offending officer will face the law.

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